Imtech-Steri AG Privacy Policy
1 Privacy Policy
This Privacy Policy explains which personal data Imtech-Steri AG ("we", "us") processes when you use the website www.imtech-steri.ch (the "Website"), for what purposes, with whom it is shared and what rights you have. It is based on the Swiss Federal Act on Data Protection (FADP) and, where it applies to visitors from the European Union, on the General Data Protection Regulation (GDPR).
For visitors from the EU, we process data on the basis of your consent (web analytics), to take steps at your request before entering into a contract or to perform a contract (contact form, ROI calculator), and on the basis of our legitimate interest in a secure, working website and in answering business inquiries (hosting, log files, spam protection).
2 Data Controller
The controller responsible for data processing on this Website and the contact for data protection questions is:
Imtech-Steri AG Gewerbestrasse 6 CH-4105 Biel-Benken +41 (0)61 406 91 11 sales@imtech-steri.ch
3 Data Collection on This Website
3.1 Hosting and Log Files
Our Website is hosted by Netlify, Inc. (San Francisco, USA). When you visit the Website, your browser automatically transmits technical information such as your IP address, the date and time of access, the page visited, the referring page, and your browser and operating system. Netlify processes this data to deliver the Website and to keep it secure and stable. Netlify uses a global content delivery network, so the data may be processed in the USA and in other countries. More information can be found in the privacy policy of Netlify.
3.2 Contact Form
When you use our contact form, we process your name, email address, phone number (optional), subject and message to handle your inquiry and any follow-up questions. The data is stored in our database operated by Supabase Inc. and sent to us by email via Microsoft Corporation (USA). We keep it as long as necessary to handle your inquiry and any resulting business relationship, unless statutory retention obligations apply.
3.3 ROI Calculator
If you request your results from the ROI calculator, we process your email address, your name (optional), your language and the figures you entered or obtained (annual tonnage, current treatment cost, recommended unit, estimated savings and payback period). We use this data to send you your results and to contact you about your project. It is stored in our database operated by Supabase Inc.
3.4 Spam Protection (Cloudflare Turnstile)
To protect our forms against spam and abuse, we use Cloudflare Turnstile, a service of Cloudflare, Inc. (San Francisco, USA). Turnstile evaluates technical signals from your browser, such as your IP address and browser characteristics, to tell humans from automated programs. Cloudflare uses this data only for this purpose. More information can be found in the privacy policy of Cloudflare.
3.5 Web Analytics (Google Analytics)
With your consent, we use Google Analytics 4, a web analytics service of Google Ireland Limited (Dublin, Ireland) and Google LLC (Mountain View, USA), to understand how our Website is used and to improve it. Google Analytics uses cookies and processes information such as the pages visited, time spent, approximate location (country, city), device and browser type, and the referring website. Google Analytics 4 does not store IP addresses. Data may be transferred to Google servers in the USA.
On your first visit, a banner asks whether you accept Google Analytics. Analytics cookies are only set if you accept. If you reject, no analytics cookies are set; Google may still receive cookieless signals (for example that a page was loaded) that do not identify you. You can change your choice at any time via "Cookie settings" at the bottom of every page. Your choice is saved in your browser's local storage. The data collected is kept for a maximum of 14 months. More information can be found in the privacy policy of Google.
3.6 Cookies and Local Storage
The Website itself only uses technically necessary storage, for example to remember your cookie choice. Google analytics cookies (_ga, _ga_*) are only set with your consent and expire after two years at most. You can delete cookies and local storage at any time in your browser settings.
4 Links
Our Website contains links to third-party websites and to our customer portal (portal.imtech-steri.ch), a separate service with its own terms of use and privacy information. We are not responsible for the content and data protection practices of external websites.
5 Service Providers and Transfers Abroad
We use the following service providers, who process personal data on our behalf and only according to our instructions: Netlify, Inc. (hosting, USA), Supabase Inc. (database and file storage, USA), Microsoft Corporation (USA) (sending of form emails), Cloudflare, Inc. (spam protection, USA) and Google (web analytics, Ireland and USA). Some of these providers process data in the USA or in other countries that may not offer a level of data protection equivalent to Switzerland. In these cases, we rely on the provider's certification under the Swiss-U.S. Data Privacy Framework or on standard contractual clauses recognised by the Federal Data Protection and Information Commissioner (FDPIC). We do not sell your data.
6 Your Rights
Within the limits of applicable law, you have the right to request information about your personal data, to have it corrected or deleted, to object to its processing, to have its processing restricted and to receive your data in a common format. Where processing is based on your consent, you can withdraw it at any time with effect for the future. To exercise your rights, an email to sales@imtech-steri.ch is sufficient. You also have the right to lodge a complaint with a data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC), www.edoeb.admin.ch.
7 Updates to This Privacy Policy
We may update this Privacy Policy at any time. The current version is published on this page.
Imtech-Steri AG, November 2026